HM Passport Office – Call Connection

UK Passport Enquiries

If you do not require our third party passport application & renewal assistance then you can contact the government agency, Her Majesty’s Passport Office by dialing the below caller connection phone line. For specialist advice & support on Passport Validity, Status, Eligibility, Application and Renewal enquiries call…


0905 9600 222


Calls cost £1.50 per call and per minute plus your phone company’s access charge. Calls connected to UK based operators. This caller connection service is provided by Premium Support Ltd.

Opening Hours – Calls are connected to a line answered by live operators: Monday to Friday: 8am to 8pm, Weekends & Bank Holidays: 9am – 5:30pm. This is an unaccredited call connection service to HM Passport Office. Passport information & support is also available at a lower cost at the resource.

Call to Connect with an Agent for..


• Tracking Existing Applications
• Help Completing Application Forms
• Which Documents to Send
• Photo & Signature Requirements
• Application Process & Timescales
• Lost or Stolen Passports & Identity Fraud
• Returning a Deceased Person’s Passport
• Obtaining a Second Passport

Contacting Submission Support

Help & Support Line


Currently only applicants who have made an appointment at one of the seven HM Passport Offices through us (book one here>) or are using our third party Passport Lodging service can contact us, Submission Support Ltd through our 0203 600 number. Applicants can request the manned helpline number below…



Anyone however can email or write to us. Details here >

Need a Passport Office Appointment? – We can secure you a 1 day Premium or 7 day Fast Track appointment to apply for or renew your passport at any of the 7 Passport Offices by booking an appointment here >> The fee you pay online via credit or debit card includes the passport fee and our third party charge. To apply or renew with a time and travel saving Appointment Exemption click here >


The 0905 caller connection service costs £1.50 per minute with a minimum spend of £1.50 plus your phone company’s access charge. Callers must be 18yrs or over and have the bill payers permission to use this line. This service is not affiliated or endorsed by the govt and you can find an official, cheaper way to connect with HM Passport Office via This caller connection service is provided without warranty or guarantee by Premium Support Ltd. Questions, comments or complaints can be addressed via the phone line found here >. You can also email or write to us here > We offer a full refund policy for any caller who is not satisfied with the service. Refunds will be processed within seven days via cheque or bank transfer and will be based on the amount charged on your phone bill rather then a fixed £1.50 per minute rate.